How do I contact customer care?
Call 0478 943 073 or email info@cupcakefashion.com.au, you could even Tweet, DM us or send a carrier pigeon, but phone/email may be quicker.
What brands do you sell?
What payment methods does CUPCAKE accept?
We accept Visa, Mastercard and PayPal.
Is it safe to use my Credit Card with CUPCAKE?
Safety first! This site is designed with your privacy and safety as our main priorities. We use industry leaders Paypal for our payment processing.
How do I know my order has been received?
We send you an order confirmation immediately.
If you have any questions about your order please call us on 07 5570 2110Can my delivery be sent to a PO Box?
Yes. We send via Australia Post and PO Boxes are fine with them. Same for business addresses and even hotels!
Can I track my order?
All our orders are sent with tracking you will be updated with a tracking number when the order is shipped.
What kind of packaging will I receive my order?
Orders are sent in Australia Post satchels, inside the garments are gift wrapped and pampered and sealed with a kiss.
Does CUPCAKE have sales?
Yes, see our dedicated sale page – we also have sales in store. Sign up to our email newsletter to receive details of any promotions and discounts.
What if my favourite item is sold out?
We only have limited stock of any garments. If something you love is sold out, please email us and we will try to source it for you.
info@cupcakefashion.com.auWhat's your ABN?
Australian Business Number
94 414 535 691Do you have a store location?
Yes, we have two stores – Byron Bay and Harbourtown – visit our contact page for details, open hours and directions.
Can I kick it?